Frequently Asked Questions

How long your inspection videos are stored depends on your plan. Independent and Starter customers retain video for one full tenancy cycle. Professional customers retain across two cycles. Enterprise can customize. Your signed PDF report is always stored permanently regardless of plan.

Stop guessing if a scratch was there before. Our Semantic Memory AI uses visual geometry and historical logs to instantly identify pre-existing damage across tenancy cycles.

No. Tenants only receive professional online and PDF reports with still photos and descriptions. They never get access to your raw video files or voice recordings.

Never lose a second of work. ConditionIt's offline-first architecture is built for the reality of concrete basements and remote rural property inspections.

Yes - ConditionIt is a Progressive Web App (PWA). You can add it directly to your home screen or taskbar in seconds, no App Store required. It opens in its own window, works offline, and feels exactly like a native app.

ConditionIt replaces click-heavy checklists and expensive 360° cameras with a simple, fluid 'Walk & Talk' video. Our AI automatically extracts room details, notes, and photos, and highlights duplicate damage across cycles.