Frequently Asked Questions

No. High-definition video takes up a lot of space and creates unnecessary legal risk if held indefinitely. By default, videos are only securely stored for a single tenancy cycle.

When you inspect a property, ConditionIt compares the shapes and descriptions of new issues against the historical timeline for that specific house. If we spot an identical scratch from a previous tenant, we tell you immediately.

Absolutely not. ConditionIt separates what you say from what the tenant sees. Your audio recordings are kept entirely internal by default—only the final, cleaned-up text makes it onto the tenant's PDF report.

ConditionIt works completely offline. Your video, audio, and photos are saved directly to your device while you work. The moment you connect to office Wi-Fi, everything syncs to the cloud automatically.